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At Spinko, we are deeply committed to promoting responsible gambling practices. We understand that for most of our players, gambling is a form of entertainment, a fun and occasional pastime. However, we also recognise that for a small percentage of individuals, gambling can become problematic. Our policy is designed to minimise the potential for harm, provide tools for self-management, and offer support to those who may need it. We adhere strictly to the regulations set forth by our licensing authority, ensuring a safe and fair environment for everyone who chooses to play with Spinko. Your well-being is paramount, and we continuously review our policies and tools to reflect best practices in responsible gaming.

We believe that an informed player is a safer player. This page outlines the resources and measures we have implemented to help you maintain control over your gambling activities. It is important to us that your experience at Spinko remains positive and enjoyable. We encourage all our players to read this information carefully and utilise the tools available.

Problem gambling can affect anyone, regardless of their background or previous gambling habits. It is crucial to be aware of the signs that gambling might be becoming an issue. Recognising these indicators early can help prevent more serious problems from developing. Some common signs include:

• Spending more money or time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your relationships, work, or other commitments.
• Feeling irritable, restless, or anxious when you are not gambling.
• Borrowing money or selling possessions to fund gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Neglecting personal care, hobbies, or social activities in favour of gambling.

If you identify with several of these signs, or if friends or family members have expressed concern, it may be time to seek assistance. Spinko encourages you to take these concerns seriously and explore the support options available.

Maintaining control over your gambling is key to ensuring it remains a form of entertainment. We advocate for a balanced approach to gambling. Here are some guidelines to help you keep your gambling habits healthy:

• Gamble for entertainment, not as a source of income. Treat any winnings as a bonus, not a necessity.
• Set a budget and stick to it. Decide how much money you can afford to lose before you start playing and do not exceed that amount.
• Set a time limit. Decide how much time you will spend gambling and adhere to it.
• Never chase losses. Accept that losing is part of gambling and do not try to win back what you have lost.
• Balance gambling with other activities. Ensure gambling does not take over your life or replace other hobbies and social interactions.
• Avoid gambling when stressed, upset, or under the influence of alcohol or drugs. Your judgment can be impaired in these situations.
• Take frequent breaks. Step away from the screen and do something else for a while.

By following these principles, you can help ensure your gambling experience at Spinko remains positive and within your control.

Spinko provides a range of tools to help you manage your spending and time effectively. You can set personal limits on your account at any time. These limits are designed to give you greater control over your gambling budget and activity.

• Deposit Limits: You can set a maximum amount of money you can deposit into your Spinko account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: This allows you to set a maximum amount of money you are prepared to lose over a specified period. If your net losses (total wagers minus total wins) reach this limit, you will be prevented from placing further bets until the period resets.
• Wager Limits: You can define the maximum total amount you wish to wager over a specific period. This helps control the overall volume of your betting activity.

You can adjust these limits through your account settings. Any request to increase a limit will typically involve a cooling-off period before it takes effect, giving you time to reconsider. Decreasing a limit, however, usually takes effect immediately.

If you feel you need a short break from gambling, Spinko offers time-out and cool-off options. These tools allow you to temporarily restrict access to your account for a defined period without needing to self-exclude for a longer term.

• Time-Out: You can choose to take a break from gambling for a shorter duration, such as 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you will not be able to log in to your Spinko account or place any bets.
• Cool-Off Period: Similar to a time-out, a cool-off period provides a temporary break. The available durations and immediate effects are designed to give you a pause from gambling activities.

Once you initiate a time-out or cool-off period, it cannot be reversed until the chosen period has fully elapsed. This ensures the effectiveness of the break. We encourage you to use these features if you feel your gambling is becoming too intense or if you simply need a short break.

For those who feel they need a longer, more substantial break from gambling, Spinko provides comprehensive self-exclusion options. Self-exclusion is a formal process where you request to be barred from gambling with us for an extended period.

• You can choose to self-exclude from Spinko for periods ranging from 6 months to 5 years, or even permanently.
• During a self-exclusion period, your account will be closed, and you will be prevented from logging in, depositing funds, or placing any bets.
• We will also take reasonable steps to prevent you from opening new accounts with Spinko during your self-exclusion period.
• Any remaining funds in your account, subject to our withdrawal policies, will be returned to you.

Self-exclusion is a serious commitment. We recommend considering this option carefully and, if necessary, seeking professional advice before proceeding. Once a self-exclusion is set, it cannot be reversed until the chosen period has fully expired. After the self-exclusion period ends, you may contact our support team to discuss reactivating your account, which will typically involve a further cool-off period to ensure your decision is well-considered.

Spinko is strictly committed to preventing underage gambling. Our services are intended solely for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process and continuously monitor for any attempts by minors to access our platform.

• We utilise third-party age verification services to confirm the age and identity of our players.
• Any account found to belong to a minor will be immediately closed, and any winnings confiscated.
• We encourage parents and guardians to use filtering software to prevent minors from accessing gambling websites.

If you suspect that a minor has gained access to a Spinko account, please contact our support team immediately. Your cooperation is vital in maintaining a safe environment and protecting vulnerable individuals.

To help you monitor the amount of time you spend gambling, Spinko offers reality checks and session reminders. These tools are designed to provide periodic notifications during your gaming sessions, prompting you to consider your activity.

• Reality Check: You can set a frequency for these reminders, for example, every 30 minutes or every hour. When the set time elapses, a pop-up message will appear on your screen, informing you of how long you have been playing. This message will also typically provide details of your session's net winnings or losses.
• Session Reminder: This feature works similarly, reminding you of your playing duration. You will then have the option to continue playing or to log out and take a break.

These reminders are an effective way to stay aware of your gambling duration and can help you make informed decisions about whether to continue playing or to take a break. We encourage all players to activate and utilise these helpful features within their account settings.

If you are concerned about your gambling habits, taking a self-assessment can be a helpful first step. This allows you to honestly evaluate your relationship with gambling and identify potential areas of concern. Spinko provides access to a self-assessment questionnaire designed to help you reflect on your gambling behaviour. The questions typically cover aspects such as:

• The amount of time and money you spend on gambling.
• How gambling affects your mood, relationships, and daily responsibilities.
• Your ability to stop or cut down on gambling.
• Whether you have ever tried to hide your gambling from others.

This assessment is completely confidential and is for your personal reflection only. It does not store your answers or link them to your Spinko account. Based on your responses, you may gain a clearer understanding of whether your gambling is becoming problematic. If the assessment raises concerns, we strongly recommend exploring the other responsible gambling tools available on our site or seeking professional support.

Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:

Innlend aðstoð: Ísland

• SÁS (Samtök áhugafólks um spilafíkn)
• Red Cross Helpline 1717 · Hjálparsími: 1717
• Sjálfsútilokun: Operator self-exclusion (no national register)

Alþjóðleg aðstoð (öll lönd)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)