Get in Touch
Thank you for visiting Spinko. We are committed to providing clear, unbiased reviews and insights into the online gambling landscape. Your feedback is valuable to us, and we encourage you to reach out with any questions or comments regarding our content.
Please review the sections below to ensure your inquiry is directed appropriately. This will help us provide you with the most efficient and accurate response.
Who We Are (Independent Review Site)
Spinko is an independent affiliate and review website. We specialize in evaluating and providing comprehensive information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that Spinko is not an online casino or sportsbook operator. We do not host any gambling games, hold player accounts, manage funds, or process transactions of any kind. Our role is strictly to provide information, reviews, and comparisons to help you make informed decisions.
We do not have any affiliation with the operational aspects of the gambling sites we review beyond our role as an independent information provider. Our reviews are based on extensive research, testing, and analysis, always aiming for impartiality.
What We Can Help With
We are happy to assist with inquiries directly related to the content and operation of the Spinko website. Specifically, we can help with:
- Feedback on our reviews, articles, or other published content.
- Suggestions for new brands or topics you would like us to cover.
- Reporting inaccuracies or outdated information on our site.
- General inquiries about how Spinko operates.
- Partnership opportunities and advertising inquiries.
When contacting us, please be as specific as possible regarding your query. This allows us to address your concerns effectively.
What We Cannot Help With
As an independent review site, Spinko cannot assist with matters pertaining to individual player accounts or direct interactions with online gambling operators. We do not have access to any player data, nor do we have the authority to intervene on your behalf with any casino or sportsbook. Therefore, we cannot help with:
- Account verification (KYC) issues.
- Login problems or password resets for operator accounts.
- Deposit, withdrawal, or payment processing queries.
- Bonus claims, wagering requirements, or promotional terms.
- Specific game rules, glitches, or outcomes.
- Disputes with an online casino or sportsbook operator.
- Any form of direct customer support for gambling sites.
For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve operational issues.
Account, Deposit and Withdrawal Issues
If you are experiencing any problems with your player account, including issues related to deposits, withdrawals, bonus terms, or identity verification (KYC), please contact the customer support department of the specific online casino or sportsbook where you hold an account. Spinko does not have access to your personal account details, transaction history, or any other private information held by these operators. We cannot initiate or resolve any financial or account-related inquiries for you.
Each reputable online gambling site provides dedicated customer service channels, typically including live chat, email, and sometimes telephone support. Please use these resources for prompt assistance with your account-specific concerns.
Legal Inquiries
For all legal inquiries, including questions regarding our terms of service, privacy policy, or other legal matters pertaining to Spinko, please contact us via the dedicated legal email address. We take all legal communications seriously and will respond in accordance with applicable laws and regulations.
Email: [email protected]
DMCA and Copyright Takedowns
Spinko respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright or other intellectual property rights, please send a detailed notification to our designated DMCA agent. Your notification must comply with the provisions of the Digital Millennium Copyright Act (DMCA) and include the following information:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Your contact information, including an address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Email: [email protected]
Responsible Gambling Resources
Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play. If you or someone you know is struggling with gambling addiction, please seek help from professional organizations. Many resources are available to provide support and guidance.
We encourage you to visit websites dedicated to responsible gambling for assistance. These organizations offer confidential support, advice, and tools to help manage gambling habits. Please remember that help is available, and reaching out is a crucial first step.
Response Times
We endeavor to respond to all legitimate inquiries submitted through the appropriate channels within 3-5 business days. Complex issues or legal inquiries may require additional time for thorough investigation and response. We appreciate your patience and understanding. Please note that inquiries submitted over weekends or public holidays will be addressed on the next business day.

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.